Global Growth, Digitized

Worxwide has expertise across the FinTech industry that we leverage to drive growth for several of our FinTech clients through UX, CX, sales automation, and sales enablement. We have worked with enterprise FinTech players shaping their user journey and designing delightful user experiences.  

Fintech adoption has grown multi-fold in the past few years. Data security, regulatory compliances, ease of use, intuitive interface, customer satisfaction, and experience are the key factors in driving fintech adoption and reducing churn.  

We help across the fintech user journey with our capabilities across sales and marketing automation and user/customer experience design. From sales process automation to behavioral economics design, we encourage users to make payments online and increase traffic and user conversions.  

Digital transformation in healthcare, specifically HealthTech, is ever-evolving to address the growing needs of remote health, market uncertainties, pandemic-like situations, and modernising traditional healthcare with more data-driven and intelligent systems to predict, care and recover. 

We can automate the entire patient reach out and patient management journey through our sales and marketing automation services. We further help design user experience through design thinking principles leveraging our UX/CX practice. From empathising with users with deep primary research to designing digital experience (UI/UX), to automating the sales and marketing process —we do it all with a holistic approach.   

The HealthTech industry segments we cater to in digital design, customer experience, and sales and marketing: 

• Tele-medicine or e-consultation  
• Doctor Aggregator platforms 
• e-Pharmacy  
• Digital Therapeutics (Fitness)  
• Electronic Health Records 
• Data Analytics 

Manufacturing industry players seek to boost production, improve quality, and reduce equipment downtime. Digital Transformation across products and sales functions helps achieve such objectives.  

Worxwide helps industry players design digital products with delightful user experiences that fit into the objectives of usability and efficiencies and significantly reduce operational costs. On the other hand, we help B2B players increase market outreach and sales productivity by automating the entire sales and marketing journey. 

The Manufacturing industry segments we shape in UI design, the user experience of products, customer experience across functions, and sales & marketing automation: 

• Smart Factories  
• Digital Twins  
• Buyer-Seller Portals 
• Safety & Procurement  
• Employee Experience  

With constant innovation, the world is going digital rapidly across technologies like artificial intelligence or generative AI, immersive experiences, cloud computing, digital twins, and so on. 

The tech and telecom industry is constantly threatened by talent shortage, customer retention, and cutting-edge innovation and experiences that stands-out.   

Worxwide helps technology and telecom companies improve user experience (UX) for digital products and omnichannel customer experience (CX) across business functions and helps win large bids and automate the sales journey. 

• SaaS Products Design 
• UX Improvement 
• Omni-Channel CX Strategy  

Custom Proposals 

Worxwide helps clients respond to large bids with end-to-end bid support, from devising bid strategy and assistance in technical writing, to bid management and graphics support.  

We align the right set of resources for the public sector and commercial RFPs across technology, telecom, and healthcare industries to convey the value proposition using presentable and professional business language. 

Automated Proposals 

We help clients automate the entire proposal journey through our in-house technologies. Proposal automation auto-suggests reusable content, helps in managing proposal plan effectively, and reduces time to market.  

Digital or Immersive Proposals  

Our Digital Proposals services include explainer video proposals, power-point-based interactive proposals, and web-based proposals that provide the evaluator with an immersive experience. 

Shaping the pipeline funnel, meeting revenue targets, and maintaining margins have always been the pressure points for sales representatives and CXOs. 

Worxwide helps you discover and acquire more prospects by automating your sales and marketing journey.  

Refer to our SXO – Sales Experience Office  

Customer Discovery – Discover more customers through automating the entire sales & marketing journey starting with prospecting, lead scoring, outreach, re-targeting, drip marketing, and management. 

Customer Acquisition– Acquire and close deals faster through workflow automation, sales trigger sequences, forecasting and planning, digital contracts, and quotations tracking.  

Customer Experiences – Automate your intent-based engagement with customers and re-targeting campaigns by employing digital playbooks, personalized content, and visualizing user journeys through dashboards.  

A long sales cycle from hunting a prospect to revenue is a costly affair. To keep track of all the opportunities is a tedious task as the turnaround time (TAT) is higher and may get out of sight. Continuous follow-ups and tailored messaging in reach-out are the key. 

Worxwide helps you save time on sales and operations and automates the sales journey to ensure your prospects are being followed up with an automated workflow and with tailored value proposition. Sales reps do not need to manually manage leads, it gets captured, prioritized, assigned and managed from all the channels automatically; saving significant time of sales operations.  

We help you in sales process consulting, auditing the right tools, and help you implement the tools to automate the entire sales journey. We typically leverage Salesforce and HubSpot as tools for sales automation; however, we suggest the right product in the market after our process audit of your sales and marketing function.  

We design products that stand out and gain market share by leveraging design thinking principles and a transformation-led approach. It includes user research, UX strategy, Interaction design, Usability testing, and UI Development. 

UX design is translated into demand by increasing conversion rates, increasing usability, reducing time to task, and making products more intuitive, which leads to lesser operational dependency and cost.  

Experience-led growth sits on the foundation of user behaviors and insights which is primarily driven by deep user research and designing user journeys. Our team conducts several studies, including behavioral research, attitudinal research, and qualitative and quantitative research.   

Further, Behavioral economics design helps understand how users make decisions and buy products which leads to product-led growth in a measurable way.

Improved customer experience helps increase cross-selling, up-selling, and retention, leading to revenue growth.  

We help customers navigate through CX transformation using data design, omnichannel CX strategy, process and productivity audit, and facilitating open innovation workshops.  

CX design unlocks new revenue streams in the customer journey through improved onboarding experience digitally, cross-sell basis customer data analysis, and retention with a consistent and delightful experience.  

We leverage technology transformation, industry expertise, and business acumen to enhance the customer experience for a business across functions: 

• Brand Experience  
• Customer Service 
• Sales Experience 
• Employee Experience