Manager – Experience Design

Location - Gurugram

Experience - 8+ Years

Job Description

We are seeking a passionate and budding entrepreneur, who is result orientated, and has sound knowledge of IT services, with either a proven track record of UX Design, revenue generation, client management, and team management. This is a Manager to Director level role in leadership:

Key Responsibilities:

UX Research & Strategy

  • Contribute as individual contributor in user research & strategy phase
  • Participate in deep user research and contribute to user insights
  • Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
  • Find creative ways to solve UX problems (e.g., usability, findability).
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Review the UI architecture, interface, and interaction wireframes.

Project Management

  • Manage multiple projects, govern and oversee quality and timelines
  • Drive client calls and customer success
  • Mentor, guide or train people on UX aspects
  • Ensure projects’ timelines are met and take accountability
  • Contribute to project plans, scrum charts

People Management

  • Manage 20+ people and govern processes
  • Run Daily Scrum with people to catchup on status and progress

Practice Building & Growth

  • Participate in pitch presentations for UX
  • Own and drive proof of concepts
  • Accountable to grow the UX design practice and manage P&L
  • Generate new business and govern multiple client’s delivery.
  • Hire, train and nurture the design team.
  • Directly manage, coach and grow the design team’s skill sets and capabilities

Must Have’s

  • Knowledge of Figma, Adobe XD, Invision, Sketch, Photoshop, Illustrator etc.
  • Proven experience in people and project management
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
  • Outstanding written and oral communication skills.
  • Creative thinking and logical abilities.
  • Tier 1 College is an added advantage with Design related education
  • Candidates from Gurgaon and Delhi are preferred
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