The client is an Insurtech company developing an insurance ecosystem with an insurance vault and claim assistance along with documentation to empower people with knowledge about their insurance and maximize their insurance benefits. Their goal is to eliminate biased insurance agents and enhance the overall customer experience.
How do we increase users benefits in the insurance ecosystem through an interactive insurance vault?
Approximately 65% of all trial users signed up on the platform after getting easy to understand insurance terms at one place.
The app provides an insurance ecosystem which is intuitive to navigate and apply for claims and renewal in 1 step processess.
Nearly 50% of test users found the design highly interactive after redesign. Additionally, they could navigate the entire app without getting confused.