The client is a global digital transformation solutions provider operating in more than 20 countries. They provide FinTech, RegTech, and CleanTech solutions to global banking and financial markets.
How might we reduce non-compliances digitally which is currently a tedious and time-consuming task for business users
Reduced the no. of steps by 66.7% (from 3 steps to 1 to record an incident), making the portal highly intuitive.
New interface reduced the 2/3rd time to take action on incidents, i.e., from 15 mins to 5 mins.
Users are presented with customized dashboards tailored to their roles and specific needs enabling faster decision-making.