The client is one of the world’s leading steel producers, with a rich legacy of over a century with presence in over 50 countries. The safety management portal is a robust and detailed system ensuring the highest level of safety standards for their employees and operations.
Recording and reviewing safety incidents is a time consuming process and involves high learning curve
Reduce cognitive load to increase accessibility for users through intutive work-flows.
We use the agile work process to design and develop the web portal. Breaking entire portal into modules and sub-modules to reverse engineer the easy to navigate web portal.
The Research was conducted through three modes:
Reduced no. of steps by 70% (from 10 steps to 3 to record an incident) making the portal highly intuitive
New interface reduced time to take action on incidents (record & review) has reduced by 25% i.e. from 10 mins to 2 mins
New UX provides personalized dashboards with deeper safety insights to make faster decisions