The client

A global provider of digital transformation solutions, delivered solutions in 20 countries in the fields of Predictive Analytics, Digital Experience and Digital Supply Chain Management. Driving innovation through outcome-based business models, proven and powerful IP solutions, trusted partner for over 1000+ customers, including Fortune 500 companies. With strong capabilities in Digital Technologies with over 4000 associates having technical and domain expertise, delivering solutions to the Oil & Gas, Telecom, Power, Government, Banking, Retail and SCM / Logistics verticals.

The problem

How might we reduce non-compliances digitally which is currently a tedious and time-consuming task for business users along with hard-to-understand terminology with multi-level hierarchy and sub modules.? How might we handle the error prevention in the system for handling wrong data input due to human error? How to provide personalized and holistic view in the platform to provide insights to the stakeholders for faster decision making?

The solution

Conducted several workshops with business users to understand the expectations and defined problems at granular level for each user persona to co ideate solutions using card sorting and paper prototypes with the business users and asked users to perform the risk management task to perform usability testing on new UX designs. Provided an improved platform with reduced cognitive load, enabled personalized content and interactive dashboards for faster decision making on compliances and reporting.

Our work in action

Seamless Experience

Reduced the number of steps by 66.7% (from 3 steps to 1) to record an incident, making the portal highly intuitive.


The new interface reduced the time to take action on incidents by two-thirds, from 15 minutes to 5 minutes

Faster Decision-making

Users receive customized dashboards tailored to their roles, enabling faster decision-making to meet specific needs.

What can we help you with?

    Our Global Presence
    tx, USA
    London, UK
    Gurugram, Bangalore, Mumbai