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Read our success stories

Our capabilities and experience are best demonstrated by our work samples that we would be happy to share in a redacted form with our prospects to protect the content and privacy of our client information.

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    • All
    • Customer Experience
    • AI in CX
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    • CX and Service Design
    • UX & Product Design
    • Sales Transformation
    • Account-Based Marketing
    • Full Funnel Sales Automation
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    • Winning Bids
    AI in CX This RFP Management Services case study explores how Protean eGov Technologies strengthened proposal quality and submission readiness by implementing a structured end-to-end bid and proposal management process.

    AI-Powered Voice Customer Engagement Platform Automated Contact Centre Escalations with Seamless Human Handoff for Skoda
    Winning Bids By transferring bid execution responsibility to Worxwide's professional team, Protean's leadership and senior sales staff recovered the time and attention needed to focus on the strategic account relationships, opportunity qualification, and executive engagement activities driving the company's long-term commercial growth in India's e-governance market.

    End-to-End RFP and Bid Management Partnership Improved Proposal Quality and Submission Readiness for Protean eGov Technologies
    Account-Based Marketing The systematic account intelligence, personalised engagement, and executive access programme positioned the company for significantly expanded share of wallet — building the executive relationships and product awareness needed to compete for the largest technology transformation opportunities each strategic account would pursue in the coming years.

    Key Account Management Programme Unlocked 6 Multimillion-Dollar Deals and 40 CXO Meetings for the World’s Leading Open Source Linux Firm
    Account-Based Marketing This Account-Based Marketing Services case study explores how India's premier luxury hotel brand used AI-led ABM to accelerate its global B2B sales funnel by 20% through personalized account targeting, intent-driven campaigns, and sales-marketing alignment.

    AI-Led Account Based Marketing for India’s Premier Luxury Hotel Brand Drove 20% Faster B2B Sales Funnel Globally
    Salesforce Consulting This Salesforce Automation Services case study explores how a dealer network enterprise automated email handling within Salesforce, reducing manual sales effort by 25% while improving CRM efficiency and sales productivity.

    Salesforce Automation of Email Handling Reduced Manual Sales Effort by 25% for a Dealer Network Enterprise in India
    UX & Product Design Product Design Services Case Study OTT Platform UX Redesign Streaming App User Experience Product Analytics Dashboard Content Discovery Interface

    Product and UX Transformation Increased User Engagement by 40% and Daily Active Users by 25% for an Indian OTT Platform
    Salesforce Consulting Salesforce Marketing Cloud

    Pardot to Salesforce Marketing Cloud Migration Improved Lead-to-Subscription Conversion by 42% for a Pharma Consumer Giant
    AI in CX This AI Workflow Automation Services case study explores how Dr. Reddy's automated email-to-ticket processing, achieving 2.5x faster ticket handling while reducing manual effort by 65% through AI-driven customer support automation.

    AI Email-to-Ticket Automation Delivered 2.5x Faster Processing and 65% Manual Effort Reduction for Dr. Reddy’s Customer Support
    Account-Based Marketing This Account-Based Marketing Services case study explores how an IT services firm generated a $1M annual enterprise pipeline by combining AI-powered GTM strategy, account-based marketing, and personalized outreach across US and UK markets.

    AI GTM and Account Based Marketing Fuelled $1M Annual Pipeline for an IT Services Firm Targeting US and UK Enterprise Accounts
    Account-Based Marketing This Account-Based Marketing Services case study explores how India's leading enterprise broadband provider leveraged AI-powered ABM and intent data to double its enterprise sales pipeline through personalized targeting and intelligent account engagement.

    AI-Powered ABM and Intent Data Strategy Doubled Enterprise Pipeline for India’s Leading Enterprise Broadband Provider
    Account-Based Marketing Worxwide conducted deep account research across each priority US energy account — building organisation maps, technology stack profiles, pain point analyses, and whitespace assessments to produce custom account plans. ROI scorecards and competitive battle cards were developed to support sales conversations. Intent signal infrastructure using factors.ai and Salesworx.ai was configured to time outreach around compliance and efficiency trigger events. Custom value propositions and hyper-personalised creative campaigns were built for the US energy sector persona set. • Deep Account Research with Org Maps and Whitespace Analysis for US Energy — Account-level research produced detailed profiles of each priority US energy target — covering organisation structure, technology landscape, known pain points, competitive context, and whitespace opportunities — giving sales representatives the intelligence needed to conduct genuinely informed enterprise conversations with energy sector decision-makers. • Intent Signal Infrastructure with Factors.ai and Salesworx.ai for Energy Sector — Deployment of factors.ai and Salesworx.ai intent signal platforms enabled the business to identify when priority US energy accounts were actively researching compliance and efficiency topics — enabling precisely timed outreach at the moment of highest receptiveness rather than arbitrary calendar intervals. • Hyper-Personalised Creative Campaigns Per Energy Sector Persona — Custom value propositions and creatively differentiated campaign materials — built for each US energy sector persona (CIO, COO, Operations Director) and tailored to each account's specific regulatory and operational context — replaced generic outreach with the account-specific, persona-appropriate messaging that energy C-suite executives responded to.

    AI-Powered ABM Across 100 Priority Accounts Delivered 25% Lift in Conversions for a US-Based Energy SaaS Leader
    AI in CX DigiTran Technologies — an industrial IoT and technology company managing complex operational environments with high documentation and regulatory reporting requirements — was experiencing the compounding cost of a manual documentation infrastructure that could not keep pace with the scale, frequency, and accuracy demands of modern industrial compliance. With reporting cycles consuming significant team capacity, compliance accuracy falling below required standards, and the inherent limitations of manual documentation creating ongoing audit risk, the business needed an AI-powered solution that could automate the most time-consuming elements of its documentation and reporting operation.

    Generative AI Documentation Automation Saved 2,000+ Man-Hours and Delivered 65% Faster Reporting for DigiTran Technologies
    Sales Transformation This Zoho CRM Implementation Services case study explores how Augnito improved lead qualification and sales efficiency with advanced lead scoring, resulting in a 25% increase in lead-to-opportunity conversion.

    Zoho CRM Implementation with Advanced Lead Scoring Delivered 25% Higher Lead-to-Opportunity Conversion for Augnito
    CX and Service Design This Knowledge Management System Development case study explores how a US IT services firm centralized enterprise knowledge, improved search speed by 40%, and increased employee productivity by 30% with an intuitive knowledge platform.

    Centralized Knowledge Management System Delivered 40% Faster Search and 30% Productivity Boost for a US IT Services Firm
    Winning Bids This Bid Management Services case study explores how a Colorado IT firm increased its win rate by 30% using structured bid management, competitive positioning, and strategic proposal development.

    Structured Bid Management and Competitive Positioning Improved Win Rate by 30% for a Colorado IT Firm
    Winning Bids This Government Proposal Writing Services case study explores how a Virginia-based IT firm improved its bid win rate to 60% through strategic proposal writing, end-to-end bid management, and optimized government procurement processes.

    End-to-End Government Proposal Writing and Bid Management Improved Win Rate to 60% for an IT Firm in Virginia, USA
    UX & Product Design This GRC Consulting Services case study explores how Bahwan CyberTek redesigned its Governance, Risk, and Compliance platform to streamline workflows, improve risk reporting accuracy, and reduce task completion time with an intuitive user experience.

    GRC Platform UX Redesign Reduced Task Completion Time and Improved Risk Reporting Accuracy for Bahwan CyberTek
    UX & Product Design One of the world's leading telecommunications companies — operating a vast internal service infrastructure serving employees across HR, IT, and operational service functions globally — was experiencing a self-service experience generating more support tickets than it resolved. With employees navigating fragmented portals, poor search, and legacy system interfaces to complete routine tasks, the organisation was paying a significant hidden productivity tax: time spent on service navigation rather than productive work, and a support ticket volume reflecting a self-service system failing at its fundamental purpose across the UK and globally.

    ServiceNow UX and Service Design Reduced Task Time by 35% and Lowered Support Tickets by 30% for British Telecom
    UX & Product Design UX Design Services Case Study Insurance Platform UX Redesign Policy Management Dashboard Customer Journey Optimization Insurance Digital Experience

    Insurance Vault UX Redesign Increased Platform Sign-Ups by 65% Through Simplified Policy Management Experiences
    UX & Product Design UX Strategy Consulting Services Case Study Agent Onboarding Workflow Design Employee Experience Dashboard Insurance Digital Onboarding UX Enterprise UX Strategy

    UX Strategy Improved Agent Onboarding Efficiency by 25% for Renegade Insurance in the United States
    Salesforce Consulting Salesforce Marketing Cloud Services Case Study Salesforce Marketing Automation Dashboard MuleSoft Salesforce Integration Architecture Agentforce AI Workflow Lead Conversion Analytics Dashboard

    Salesforce Marketing Cloud, MuleSoft, and Agentforce Integration Delivered 25% Higher Lead Conversion for SecureOne
    CX and Service Design Customer Experience Design Services Case Study Insurance Digital Journey Redesign Policy Renewal Experience Dashboard Customer Journey Optimization Insurance UX Transformation

    ICICI Prudential Digital Journey Redesign Increased Policy Renewals by 10% and Improved Millennial Engagement in India
    UX & Product Design UX Research Services Case Study Behavioral UX Research Dashboard AI Personalization Journey Financial Investment Platform UX User Engagement Analytics

    Behavioral UX Research and AI-Personalisation Design Improved First-Session Engagement for a 26-Product Indian Financial Investment Platform
    Customer Experience Digital Onboarding Services Case Study Banking Account Opening UX Customer Onboarding Journey Banking UX Dashboard Digital Account Opening Experience

    Yes Bank Digital Onboarding Redesign Reduced Drop-Offs by 15% and Improved Account Opening Conversion
    AI in CX Conversational AI Services Case Study AI Insurance Claims Platform Insurance Claims Automation Dashboard AI Chatbot for Insurance Claims Conversational AI Workflow

    Conversational AI Platform Cut Bajaj Allianz Insurance Claim Submission Time from 15 Minutes to 2 Minutes
    AI in CX Conversational AI Development Services Case Study WhatsApp AI Platform Dashboard Multilingual AI Chatbot Interface AI Investment Journey Platform Customer Engagement Through Conversational AI

    Unified WhatsApp AI Platform Expanded Vernacular Accessibility by 40% and Enabled 2x Faster Investment Journey Rollout for Nippon India
    UX & Product Design Dashboard UX Design Services Case Study Fraud Risk Analytics Dashboard Enterprise Dashboard UX Redesign Alert Resolution Workflow Dashboard Data Visualization UX Platform

    Fraud Risk Platform UX Redesign Reduced Alert Resolution TAT by 25% and Shifted 78% of Users from Excel to In-Platform Dashboards
    CX and Service Design Mobile App UX Design Services Case Study Mobile-First Fintech Platform Design Rural Merchant Mobile Experience Merchant App UX Dashboard Fintech Mobile UX Transformation

    Mobile-First Design for 60 Million Rural Merchants on Spice Money Platform Drove 20% Business Growth Across India
    UX & Product Design B2B UX Design Services Case Study Diamond Inventory Discovery Platform Enterprise Product Search UX Trust-Driven B2B Buying Experience Inventory Discovery Dashboard

    UX Transformation Improved B2B Diamond Inventory Discovery by 35% and Built a More Trust-Driven Buying Experience
    Salesforce Consulting Salesforce CRM Consulting Services Case Study Salesforce CRM Unification Dashboard Lead Management Automation Platform CRM Workflow Automation Solution Salesforce Sales Productivity Analytics

    Salesforce CRM Unification Delivered 65% Faster Lead Response and 70% Fewer Manual Errors for a Leading Indian Publication House
    UX & Product Design Customer Experience Design Services Case Study Digital Kiosk UX Redesign Mobile App User Experience Optimization Restaurant Customer Journey Transformation Customer Engagement and AOV Dashboard

    Digital Kiosk and App UX Redesign Lifted Engagement by 15% and Increased Average Order Value by 7% for KFC India
    Salesforce Consulting Salesforce Integration Services Case Study Salesforce ERP Integration Architecture Lead to Order Automation Dashboard Salesforce Inventory Integration Platform E-Commerce System Integration Solution

    How Salesforce Integration Services Accelerated Lead-to-Order Processing by 40% for a Indian E-Commerce Giant
    AI in CX Predictive Analytics Services Case Study Machine Learning Churn Prediction Dashboard Distributor Risk Analytics Platform AI Predictive Analytics Solution FMCG Distributor Retention Analytics

    How Predictive Analytics Services Reduced Distributor Churn Risk by 17% for a leading FMCG Enterprise
    Sales Transformation Sales Effectiveness Consulting Services Case Study FMCG Sales Performance Improvement Dashboard Supervisor Productivity Transformation Field Sales Effectiveness Analytics Sales Excellence Program Results

    How Sales Effectiveness Consulting Services Improved Supervisor Productivity by 15%
    UX & Product Design UX Design Services Case Study Gamification Design for Sales Teams FMCG Field Sales Productivity Dashboard User Experience Redesign Results Sales Enablement UX Transformation

    How UX Design Services Improved DSR Sales Productivity by 12% for an FMCG Network
    CX and Service Design Loyalty Program Design Services Case Study Customer Loyalty Program Redesign Rewards Program Optimization Dashboard Customer Engagement Strategy Results Net Promoter Score Improvement Case Study

    Rewards Loyalty Programme Redesign Improved Net Promoter Score by 11% for a Leading Beverage Brand
    UX & Product Design UX Research Services Case Study Behavioral UX Research Dashboard Customer Journey Analysis Platform E-commerce UX Optimization Results User Experience Research and Redesign

    How UX Research Services Increased Order Value by 12% for a Global Beverage Platform
    Salesforce Consulting

    Salesforce Implementation Accelerated Sales Cycles by 60% for a Leading Indian Optical Manufacturer
    Salesforce Consulting Salesforce Consulting Services Case Study Salesforce Approval Automation Platform Site Management Solution on Salesforce Manufacturing Workflow Automation Dashboard Salesforce Process Automation for Manufacturing

    How Salesforce Consulting Services Reduced Approval Turnaround Time by 25% for a Cement Manufacturer
    Account-Based Marketing Account Based Marketing Services Case Study Hyper Targeted ABM Campaign Strategy OEM Pipeline Growth Dashboard B2B Account Based Marketing Results Enterprise Demand Generation Program

    How Account-Based Marketing Services Drove 2X Pipeline Growth for a Global Composites Manufacturer
    AI in CX AI Voice Agent Development Services Case Study Multilingual AI Voice Assistant Platform Voice AI Customer Service Automation B2B Claims Processing Voice Agent Conversational AI Voice Automation Dashboard

    Multilingual AI Voice Agent Reduced Customer Service Dependency by 30% for Apollo Tyres
    AI in Sales

    How AI Business Intelligence Services Improved Early Risk Detection by 20% for Bosch India
    Salesforce Consulting Salesforce Consulting Services Case Study Salesforce Agentforce AI for Sales Teams Salesforce SFA Implementation Dashboard Field Sales Productivity Transformation Salesforce AI Sales Automation Platform

    How Salesforce Consulting Services Increased Field Sales Productivity by 25% at Schneider Electric India
    AI in Sales AI Sales Intelligence Services Case Study AI Lead Intelligence Platform Dashboard Predictive Lead Scoring Solution AI Powered Pipeline Generation Platform Revenue Intelligence and Lead Qualification

    AI Lead Intelligence Platform Grew Qualified Pipeline by 1.5X and Eliminated Non-Productive Leads
    CX and Service Design Service Design Services Case Study Omnichannel Customer Experience Transformation

    Omnichannel CX Transformation Enabled 30% Faster Order-to-Cash for a Manufacturing Enterprise
    AI in CX AI Powered Document Review Platform

    AI-Powered Document Intelligence Platform Cut Manual Review Effort by 60% for an Enterprise
    Account-Based Marketing Full Funnel Sales Automation Workflow

    ABM and Sales Automation Delivered 2X More Leads and Saved 40 Hours Per Month Per Employee
    AI in CX Conversational AI Development Services Case Study

    Multilingual Conversational AI Cut Dealer and Warehouse Processing Time by 25% for a Leading Sanitaryware Enterprise
    CX and Service Design

    How UX Design Services Improved App Discovery by 30% in Tata Steel’s 250-App Ecosystem
    UX & Product Design

    How UX Design Services Improved Tata Steel’s Order-to-Cash Platform and Reduced Task Time by 40%
    CX and Service Design

    UX Design Services: How Tata Steel Reduced Safety Reporting Friction by 80% for 32,000+ Employees
    CX and Service Design

    User Research and UX Design Drove 25% Deeper Digital Adoption of Smart Meters for a UK Energy Utility
    AI in Sales

    20% Higher Lead Quality & 2X Sales Productivity for a Leading Infrastructure Development Enterprise
    AI in Sales

    AI-Led Email-to-Ticket Automation & Draft Response System for a Global Pharma Manufacturer
    AI in Sales

    20% Higher Conversions Through AI-Led Sales Intelligence for a Leading Consumer Goods Enterprise
    AI in Sales

    70% Faster Knowledge Retrieval Through an Enterprise GenAI Platform for a Leading Energy Conglomerate
    AI in Sales

    20% Faster Presales Turnaround & Forecast Accuracy Through AI-Led Customer Sentiment Intelligence
    AI in Sales

    Accelerated Order Fulfillment by 60% With Multilingual Voice-Driven Conversational AI
    UX & Product Design

    Reinventing Risk & Compliance Operations for a Leading B2B Risk Consulting Firm
    UX & Product Design

    Personalized Learning Experience Design for a Leading EdTech Innovator
    CX and Service Design

    A Leading Global Aviation Enterprise Transformed Employee Experience Across 18,000+ Workforce Touchpoints
    UX & Product Design

    Driving Faster Digital Onboarding for a Leading Indian Private Sector Bank
    CX and Service Design

    Transformed Employee Experience: 35% Faster Task Completion & 30% Fewer Tickets for a Global Telecom
    Customer Experience

    40% Faster Navigation & 25% Lower Alert TAT via UX for a Global Fraud Risk Management Platform
    Customer Experience

    Unified Omni-Channel Experience for a Leading Global Steel Manufacturer
    Sales Transformation

    20% Better Leads & 2x Productivity for an Enterprise Infrastructure Leader
    UX & Product Design

    Transformed Retailer Experience, Achieving 50% Faster Ordering for a Global Beverage Leader
    UX & Product Design

    Driving 37% Higher Productivity for a Leading CPG Enterprise
    Account-Based Marketing

    2× Growth in High-Value Enterprise Pipeline With Precision ABM
    Account-Based Marketing

    25% Lift in Conversions Across 100 Priority Accounts With a Precision ABM Growth Engine
    Account-Based Marketing

    3× Engagement Growth and 30–35% Higher Win Rates Through Persona-Led ABM
    Account-Based Marketing

    2× Pipeline Growth Delivered for Global OEMs with Hyper-Targeted ABM
    Salesforce Consulting

    Salesforce-Led Digital Transformation for a Global Optical Manufacturing Firm
    Salesforce Consulting

    Salesforce-Based Field Sales Automation for a Global Electrical Manufacturing Leader
    Salesforce Consulting

    Salesforce Integration & Marketing Automation for a Leading U.S.-Based Fintech Firm
    Salesforce Consulting

    Salesforce-Led Automation Drives 65% Faster Lead Response for Leading Publishing Company
    TSL Onboarding Wellness interface design example

    Improved employee satisfaction and faciltated intutive UX for onboarding
    Spice app user interface design example

    20% increase in merchant business through user research and UX strategy
    Chataa app user experience design example

    Designed UX for Insurance Ecosystem
    CX and Service Design

    Reduced drop-offs or churn by 10% and improved brokers onboarding journey with new CX strategy
    Winning Bids

    Immersive video and interactive proposal format helped stand-out in sales messages
    Yes Bank digital experience design example

    Significantly reduced drop off rate identifying friction points in user journey
    UX & Product Design Squad project management tool interface design example

    15% productivity improvement and better employee experience by integrating scattered business with an intutive UX
    CX and Service Design Gmmco customer experience design example

    Immersive commerce & improved customer journeys leading to faster buying decisions
    Winning Bids

    Increased 20% turnaround time of RFP responses with re-usable components & knowledge management
    Winning Bids

    25% increase in bid wins and 40% bid cost saving as an extended bid team
    Winning Bids

    35% increase in win rate of bids with tailored proposal writing support
    Sales Transformation Gmmco Sales Transformation Case Study

    12% increase in qualified leads and significant reduction in acquisition time

    15% reduction in customer aquisition cost of steel procurement through digital onboarding

    Optimized self-help for various employee issues and reduced redressal time by 8% through UX revamp

    Significant reduction in recording & reviewing of incidents via UX interventions
    Full Funnel Sales Automation Augnito Sales Transformation Case Study

    40% saving in manual tasks and sales operations via end to end sales automation and workflows

    25% increase in new users sign-ups with improved product discoverability and UX revamp

    New interface reduced time to take action on incidents has reduced by 25%
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