A leader in delivering immersive technology services across industries, with over a decade of expertise. We offer strategic and project management services focused on customer needs, leveraging cutting-edge technology in product development, big data, and analytics. Headquartered in Loudoun County, Virginia, we tap into top industry talent passionate about client success. Our seasoned consultants tackle challenges relentlessly, delivering delightful results. We prioritize integrity, honesty, and open communication, constantly enhancing ourselves through feedback and benchmarking against industry standards.
The company is growing and has a great clientele. With growth comes increased responsibilities and participation in winning more projects. This phase typically involves transformation until the company scales and stabilizes in new operations. This necessitates capturing extensive knowledge acquired over the years, both tacit and structured, which are critical. Hence, the company needed to ensure that all knowledge is captured, made easily accessible, and constantly updated. The challenges they faced were:
We proposed a solution with an initial evaluation/ audit of all the content exists, and all the content that does not exist yet has to be captured from various owners within the company. This data/ content was sitting on various on-prem systems, and not shared universally. We then worked to deliver in phases –
Phase 1 : Portal creation and data capture
Phase 2: Tagging
Phase 3: Content updating
The three-phase approach ensured that all client stakeholders could provide content and review the content we worked on without disrupting their workdays.
Increased bid quality through diverse content options, visibility into past submissions, and enhanced accessibility with alphanumeric search capabilities.
Tagged content with – boiler plates, tech content, management content, success stories, KPIs, processes & testimonials
With appropriate content made easily available, the time to look for content to submit a bit was reduced by nearly 60%